Furniture Sales Move Online

The pandemic has changed the practice of buying furniture, and the changes are likely to stick, reported by


Despite all the advances in electronic commerce, many furniture sales remain an old-fashioned affair, completed in person.

Because sofas and lounge chairs tend to be expensive, unwieldy and difficult to return, it has always been reassuring to flop down in a potential purchase for a comfort check — and to ask a sales associate for advice — before unsheathing the credit card.

The arrival of the coronavirus pandemic, however, changed everything. Within days of closing their stores, many furniture companies took a big digital step by putting robust virtual interior design services front and center.

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